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Returns Policy

At babybella, We offer high-quality products according to the international standards; in addition, we are keen on making honourable clients pleased with their purchases, which is sure on the top of our priority.

If you are unsatisfied with your purchase for whatsoever reason, you may return, exchange or refund such items in accordance with the following terms:

  • Exchange: means exchanging the purchased product by a different size or color from the store.
  1. The product should be unused, unwashed and in the original condition.
  2. The original invoice shall be submitted within seven working days of purchase.
  3. The exchange request shall be of the same type as the previous purchase.
  4. The products to be exchanged shall be attached to the exchange form and delivered to the shipment representative or the nearest branch of shipper.
  5. The form attached on babybella website shall be printed and filled.
  • Return: means changing the product with another product differs in terms of the type and design.
  1. The product should be unused, unwashed and in the original condition.
  2. The original invoice shall be submitted within seven working days of purchase.
  3. The remaining balance of the product shall be maintained in the client's account in babybella's website.
  4. The form attached on babybella website shall be printed and filled, indicating reasons for return.
  5. The products to be returned shall be attached to the return form and delivered to the shipment representative or the nearest branch of shipper.
  6. The form attached on babybella website shall be printed and filled.
    • Important Information.
    1. Returns or exchanges of online purchase transactions shall be made in person or by post.
    2. Upon receiving the returned products, they will be checked in order to ensure that it is in its original condition. Then, the request will be processed.
    3. The exchange, return or refund will be accepted or rejected after the finishing the inspection process for the product in accordance with professional and technical standards and rules in order to ensure the product safety and that it was not misused.
    4. Once your request is processed, you will be informed either by e-mail or by SMS.
    5. We are unable to exchange or return damaged products.
    6. The form attached on babybella website shall be printed and filled.
      • Method of delivering products to be returned or exchanged.
      Delivery to the shipper office

      We would like you to deliver the product along with the original invoice to the following address:

      7027 building. Al Olaya street- Al Wurud District. Riyadh 12253-2376

      Unit No. 10. Level 3.

       

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      EN
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